Managed services providers (MSPs) deliver a wide array of IT and cloud computing services on a contract or subscription basis. Today’s top managed service provides typically work though the cloud, managing hardware and software and operations. The handle deployments ranging from multicloud to hybrid cloud to private cloud to the datacenter – often in combination.
At NexusTek, we have teams of IT consultants willing and ready to work with you at a moment’s notice. Using our deep knowledge of technology as well as our many years of experience, we will analyze your business’s current technology and provide recommendations regarding which tools and applications are best suited to enhance the technological capabilities of your business. Furthermore, we provide a strategy for how you can successfully integrate the latest technology into your business with minimal disruption. Reach out to us today so that we can get started.
Cyber Duo secured a moving and storage company’s website after it was attacked. They installed firewalls to ensure the site runs well and provided ongoing monitoring to prevent future breaches. The website is running again, and the new security measures performed well in testing, demonstrating that the solution will be effective against future attacks.
At TELECO, we specialize in infrastructure design and implementation. Our certified technicians can assess your new or existing location and plan the layout of all your cabling to support any new system you are deploying. From retail, multi-location chains all working together to a simple upgrade of your existing telephone and network cabling, we do it all!
An MSP allows your team to focus on innovation and research instead of the mundane trench work that IT teams constantly get stuck in. Instead of having your in-house IT team manage your network updates, patches, support requests, and alerts, you can leave that to your MSP to carry out. It is because of these benefits that MSPs have grown increasingly more popular with businesses, with the market estimated to be worth $296 billion by 2023.
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.

Dans le domaine des ressources externes, le terme Managed Service Provider ou MSP est surtout utilisé par le monde anglosaxon pour le recours aux forces supplétives telles que le travail temporaire, les freelances, les consultants… Il correspond à un segment segment spécifique des offres d’externalisation : une société assume la gestion administrative de la main d’oeuvre temporaire pour l’Entreprise Utilisatrice.

For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability. 


There are, however, some base requirements that most MSPs will have when partnering with you and your business. They will want to make sure that your systems are up to date enough so that they are able to keep you and your business safe. For example, it will be hard to give you the service you need if you are running off of outdated computer systems. They’ll want to update these older systems and ensure that the proper toolkit can be used to keep you secure. MSPs will typically want to use specific hardware as well, installing things like their own firewalls and BDRs (backup and disaster recovery). This allows them to keep your cost down and run their services more efficiently for everyone.


This is a great primer on MSPs, and your insight on the MSPs struggle to stay relevant in a world where the adoption of X-as-a-Service is mainstream. End customers are led to a false sense of security, often believing the protection of data and configurations are minded by the XaaS provider. That's where we see the greatest potential for MSPs to grow into - efficiently servicing the Services and devices that traditional RMMs currently don't have visibility into. The opportunity to manage a customer holistically is huge if MSPs achieve the right automation.
Managed services and outsourcing works exactly the same. However managed IT services and traditional IT services are different. Pay attention to the words managed and tradition outsourcing given. It is basically obtaining services from a third party. There are different ways of observing one is traditional IT services the other one has managed IT services. So basically these two are different models through which IT services are outsourced.
BetterWorld Technology, LLC is an IT managed services provider. Located in Reston, Va., with additional offices in Chicago and Atlanta, their team of over 10 serves small and midmarket businesses in industries such as nonprofit, healthcare, and business services. Additional services include IT strategy consulting, IT staff augmentation, and cybersecurity. They were founded in 2003.
If you’re a small or medium business, unpredictable varying costs can be hard to manage – you could even run into unexpected cash flow issues. When you choose a managed IT package, your costs become fixed. And the solution is completely scalable, so as your business grows, we can still continue to meet your needs without a costly, time-consuming hiring process.
"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company

This is why keeping your system up-to-date with the latest software will keep your network from constantly being at risk for another cyber-attack. Thankfully, this is another area of expertise for an MSP, who can proactively make the changes needed to keep your system updated, thereby decreasing your chances of a surprise cyber-attack or unnecessary downtime in the future.

The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.

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