An MSP has the tools and experience needed to monitor your systems 24 hours a day, 7 days a week. Having the extra support of a remote IT service provider gives you a larger IT support system and helps you keep your business on track. MSPs manage critical areas of your operation which enables your business to stay ahead and curb any future cyber attackers from bringing down your IT department.
Cognizant delivers expertise and services for businesses within 20 industries, including banking and financial services, healthcare, manufacturing, life sciences and retail. Cognizant engenders a high level of loyalty. More than 90 percent of the firm’s revenues come from returning clients. The firm has established strong technology partnerships. These include: AWS, Google Cloud, IBM, Microsoft, Oracle, Salesforce, SAP and VMware.
Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable. 
Cloud computing has allowed managed IT services to expand beyond the regions and borders that would constrain the average break/fix IT through the adoption of Software as a Service (SaaS) technologies, as well as Infrastructure as a Service (IaaS) and Platform as a Service(PaaS) also. These capabilities allow managed IT services to scale at a rate dramatically larger and faster than in-house IT operation or break/fix providers.
CWPS did cloud migration for a farmland conservation organization. The client needed a new IT partner, and wanted to move everything to the cloud. CWPS and the client worked together to determine a plan and objectives, and CWPS made them a fully cloud-based company. Since working with the company, the client has been able to work efficiently, and train staff members. 
LTI is headquartered in Mumbai, India.  A core philosophy for LTI is “Operate, To Transform.” It focuses on an organization becoming an “automation native” rather than addressing automation issues ad hoc. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. This approach incorporates a 4D model that extends across four dimensions: operations, landscape, business process KPIs & end user personas.

Essentially, Managed IT Services is taking your IT needs and handing it off to a third party organization – one that specializes in taking care of the responsibilities that come along with this. These organizations are known as Managed Service Providers, or MSPs. They will either become your business’s IT department or, depending on your company’s size, can supplement your current IT department.
Moreover, Management of every individual along with their respective work can also be quite time-consuming. This is the most common reason why businesses opt for managed IT services from competent firms. There are dedicated companies and firms which are engaged in providing managed IT services that businesses can adopt for better efficiency and workflow.
This is a great primer on MSPs, and your insight on the MSPs struggle to stay relevant in a world where the adoption of X-as-a-Service is mainstream. End customers are led to a false sense of security, often believing the protection of data and configurations are minded by the XaaS provider. That's where we see the greatest potential for MSPs to grow into - efficiently servicing the Services and devices that traditional RMMs currently don't have visibility into. The opportunity to manage a customer holistically is huge if MSPs achieve the right automation.
Region Included are: North America (Covered in Chapter 7 and 14), United States, Canada, Mexico, Europe (Covered in Chapter 8 and 14), Germany, UK, France, Italy, Spain, Russia, Others, Asia-Pacific (Covered in Chapter 9 and 14), China, Japan, South Korea, Australia, India, Southeast Asia, Others, Middle East and Africa (Covered in Chapter 10 and 14), Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Others, South America (Covered in Chapter 11 and 14), Brazil, Argentina, Columbia, Chile & Others
This is why keeping your system up-to-date with the latest software will keep your network from constantly being at risk for another cyber-attack. Thankfully, this is another area of expertise for an MSP, who can proactively make the changes needed to keep your system updated, thereby decreasing your chances of a surprise cyber-attack or unnecessary downtime in the future.
These are the budgetary decisions that you can make to ensure that you can easily upgrade or replace a server without throwing off your entire budget. If you find that your unexpected costs are greater than you originally planned, then you can always scale back your MSP needs in the short term while you gather more resources to continue your scaling efforts. In the end, having an MSP handle your IT puts you in a great position to know what your costs will be from month to month, making budgeting much easier.

Cinter Unison Networks is a business solution hub based in Cincinnati with five other locations. Founded in 2013, their team of about 10 employees works with clients across industries such as financial services, information technology, manufacturing, and telecommunications. They specialize in IT managed services, IT strategy consulting, and cybersecurity.

Now more than ever, leading MSPs are re-engineering their cybersecurity offerings. "The new normal has begun, and the line in the sand of minimum cybersecurity requirements have changed for the SMB," says Andrew Morgan, host of the CyberCall, a free online community of 2,000 security-focused MSPs. "We're leading the charge for all MSPs, helping them understand that what they were doing for security in the past is no longer sufficient. And explaining this to their clients is a core competency that all MSPs must have in order to survive."
LTI is headquartered in Mumbai, India.  A core philosophy for LTI is “Operate, To Transform.” It focuses on an organization becoming an “automation native” rather than addressing automation issues ad hoc. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. This approach incorporates a 4D model that extends across four dimensions: operations, landscape, business process KPIs & end user personas.
IBM has embraced an array of emerging technologies that help organizations build highly integrated and innovative technology platforms that support next-generation capabilities. It focuses heavily on AI, blockchain, IoT, cloud and advanced analytics, including machine learning. The company has taken a lead position in the development of quantum computing frameworks. Although these systems remain in a beta phase for now, IBM R&D is moving the technology from the lab to commercial viability. IBM remains a leader in IT services. It offers a broad array of platforms and services directly or through an MSP model that incorporates other leading tech vendors.

The Right Model: It’s critical that your organization’s business and IT requirements match the vendor’s product offerings and business process model. Consequently, an organization must catalog and map its internal systems and thoroughly understand workflows, business processes, objectives and gaps. A thorough understand of your organizations requirements makes it possible to find an IT services firm or MSP that can simplify and streamline existing processes but also unleash innovation.
OSIbeyond was hired by a private social club to provide various IT services that include troubleshooting, preventive maintenance, IT security, relevant training, and others. Within six months, the private social club's security system has been significantly improved, enabling the club to operate remotely. The club hasn't had any data problems, breaches, or any IT security issues since the beginning of the engagement. 
IT.ie has been providing Managed IT Services and IT Support to businesses in Ireland for more than 17 years. Our Managed IT Services include IT Support, IT Consultancy, Data Backup,  IT Security, Network Support and a wide range of IT Solutions including Microsoft Office 365, VoIP Solutions for Business and AI powered CRM solutions. We also own and operate office365.ie and remotesupport.ie. Our Managed IT Services and Solutions are tailored to meet the demands of the modern business and designed to maximise your IT infrastructure, now and into the future. IT.ie is proud to be chosen as the Managed Service Provider (MSP) for 100’s of businesses across Dublin and nationwide.  
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