As with other necessary business functions like utilities, the end user pays for services provided offsite, such as remote monitoring and management, help desk solutions, backup and disaster recovery, and more. Managed IT services thus become essential operating expenses to maintain core functionality, rather than additional expenses applied during exceptional issue resolutions with break/fix models. MSPs enable their end users to run their businesses more smoothly and more efficiently than they would otherwise. Additionally, they offer SaaS-based solutions at a price that can’t be achieved with in-house options.
Similar to a data breach, downtime can do more harm to your company’s reputation and trust with the public than you may think. Consider the possible scenario of being hit by a DDoS attack that leaves your network down worldwide at 2 am local time. If you’re operating on a skeleton crew of in-house employees, it may take 24 hours to get your network up and running again whereas an MSP could have you back in action well before the lunch bell rings.
KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.
The Plano, Texas-based firm is a relatively new player in the services space. It was formed in 2017 following the merger of CSC and HPE’s Enterprise Services division. The company offers end-to-end IT services and managed services in over 70 countries. The focus is heavily on integrating the cloud, analytics and mobility to unleash innovation and change.

What did that say about cybercriminal understanding of the average MSP? That MSP is just like every other small business organization out there — a small victim with little capacity to pay out for ransomware recovery. This mantra began to change late last year as MSPs began to be leveraged as the initial infection vector of their larger clients. The Texas ransomware attacks were the first highly publicized examples that served as the catalyst, but certainly weren't the last.
Creative Next Solutions is a technology solution provider headquartered in Karachi, India, and with a second location in Lakewood N.J. Founded in 2013 and with a team of fewer than 10 employees, they offer an array of services, the main ones being social media marketing, email marketing, SEO and PPC, and graphic design. Their main clients consist of small companies in IT, business, and e-commerce.
Deadquartered in Paris, Atos has a presence in 73 companies under the brand names Atos, Atos Syntel, Unify and Worldline. It focuses heavily on AI, cybersecurity, high performance computing (HPC), data center transformation and cloud integration. The company focuses on several key areas of digital transformation, including AI, Industry 4.0, IoT, cognitive computing and data analytics, cybersecurity, cloud solutions and next-gen infrastructure.
The company has a vast network of partners in place, including Adobe, AWS, Cisco, HPE, IBM, Informatica, Oracle, SAP, SAS, Siemens, Tableau and VMware. TCS has developed a Connected Intelligence Platform that allows businesses in consumer-facing industries to design highly targeted engagement solutions that make available data in real time from their company, the IoT, and third parties.

Provides innovative business and technology consulting services to bring forth emerging technology to customers and help them stay ahead of the competition. The organization is powered by a team of industry experts, innovators, designers, engineers, and web developers who work together to help clients improve their productivity in operations. The humble beginnings of Envision Technology Advisors focused on delivering technology advisory services to local customers, including Y2K planning for a range of businesses in and around Rhode Island
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