For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability.
Your business is constantly changing and adapting, so your managed IT service provision also needs to reflect these values. Technology is the route by which your business can progress, offer new solutions, and drive great efficiency and innovation, so getting it right is essential. With our team at hand, you can have a proactive approach to your technology. Being vigilant against developing cybersecurity threats, suggesting new solutions that will complement your situation and minimizing problems and risks is what we do. That means that you’re free to focus on your core business while knowing that your end-user support sources are all taken care of, so no matter the scenario, you have the resilience to adapt and prosper.
For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target.
The responsibility is twofold – safeguard critical business information and comply with all necessary regulations including those governing international financial transactions. These obligations have to be fulfilled at any cost. You can save yourself and your already stretched workforce from this additional burden by delegating the data security and regulatory compliance responsibilities to a trusty outsourcing firm.
Creative People provides IT support for a tax law firm. The client needed IT support; Creative People helped them update their hardware, and they have been helping the client with their website. Additionally, they work with the client’s video conferencing system, access control system, and their legal CRM. The client has been satisfied with the company’s work, and wants to continue working with them.
We are proud to employ some of the best technical talent in the market. Because of their work, we are able to help our clients win with IT. For these talented individuals, their satisfaction comes from their job, whether that’s defending a cyber-attack, troubleshooting a connection, or recovering lost data. Explore our IT's the Job™ campaign to learn more about these incredible individuals. Who knows, you may be inspired to make your next career move and join us! You can also follow us on social media using the hashtag, #ITsTheJob!
The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.
What did that say about cybercriminal understanding of the average MSP? That MSP is just like every other small business organization out there — a small victim with little capacity to pay out for ransomware recovery. This mantra began to change late last year as MSPs began to be leveraged as the initial infection vector of their larger clients. The Texas ransomware attacks were the first highly publicized examples that served as the catalyst, but certainly weren't the last.
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KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.
"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company
Essentially, Managed IT Services is taking your IT needs and handing it off to a third party organization – one that specializes in taking care of the responsibilities that come along with this. These organizations are known as Managed Service Providers, or MSPs. They will either become your business’s IT department or, depending on your company’s size, can supplement your current IT department.
We will first determine the exact needs for your specific company by preforming a cyber security assessment which will identify any vulnerabilities that should be addressed. Next, we customize a plan and suggest the specific tools, managed IT services, and support that will keep your cyber security up-to-date. Our on-going consulting services ensure that your company is safe guarded at all times and that you have access to the most recent and relevant features available to you. Our 24/7 support is available to make sure every threat is addressed and eliminated in a timely manner.
Rackspace acquired Datapipe and incorporated it into its operations in November 2017. It has built a framework of professional and managed IT services revolving around several key industries, including: healthcare, pharmaceuticals, finance and media. Rackspace specializes in solutions by industry as well as by the type of business and IT challenge. These fit within domain expertise in e-commerce, database management, business intelligence and other areas. The company has established key partnerships with several key technology companies. These include: Alibaba Cloud, AWS, Google Cloud Platform, Microsoft, Oracle, Salesforce and SAP.
Impac is a qualified full-service consulting company that specializes in Oracle products. To serve a large customer base in the Pacific Northwest and Western Canada, they leverage their core competencies in strategy, planning, installation, implementation, training, and ongoing support of Oracle solutions. For managed cloud services, their accredited professionals work 24 hours a day to ensure the server of their clients and the applications they host achieve optimum performance